What if a sudden winter storm overwhelmed your building’s rooftop and caused it to collapse? Or hidden components within your building’s walls warped and weakened it over time to the brink of destruction? If your commercial property suffers a structural collapse, it does not also have to bring down your business.
When handling your insurance claim, keep in mind that collapse can be interpreted in different ways, so you want to avoid receiving less than what you deserve.
Some buildings are vulnerable to collapse, and for a variety of reasons. In most cases, collapse is already built into your commercial property insurance policy because it can happen to you regardless of where your business is located. In the North, heavy snow on your building may cause roof collapse. In the South, air conditioning units on the top of your building may weigh down and weaken the roof to the point of collapse.
Is the damage partial or total? How can you determine your insurance coverage for collapse claims? Your insurance company’s team will have their own interpretation about the extent of the property damage and what is covered in your commercial insurance policy. Who is on your team working to protect your interests? We have helped handle collapse claims for business owners throughout Colorado, Nebraska, Kansas, Missouri, Iowa, North Dakota, South Dakota and Wyoming, including Denver, CO, Omaha, NE, and Kansas City, MO. Our experts have the experience and resources to evaluate and document your damage in detail and negotiate your claim for the maximum amount. When your business is at stake, you deserve to rebuild and continue operations as quickly as possible.
Make sure you fully understand the meaning of each of the following before you move forward. Feel free to reach out to us for a no-cost discussion about your claim.
What is my agent or broker’s role?
How do I keep my employees?
How do I keep my customers?
Why is a claim strategy so important?
Am I impacted by coinsurance?
What do I need to know about the insurance company’s adjuster and experts?
Am I entitled to an advance from the insurance company? What is reasonable?
What does it mean when the insurance company recommends a preferred vendor? Who will this vendor actually be working for?
Contractors may tell you they can do what public adjusters can do. Can they really? What is their background and education in insurance? Are they licensed and bonded? In many states, like California, it’s against the law to practice without a license!
The policy says it is your responsibility to submit a reconstruction estimate. Why would the insurer want to do it for you?
What is the difference between functional replacement and true replacement cost coverage and why should you care?
How is actual cash value determined?
Can you do the repairs yourself? Are you entitled to the overhead and/or profit that a contractor would typically charge?
What are the benefits and the pitfalls of not replacing your building?
Do you have to replace on the same site? Can you buy or build elsewhere?
Can you collect building code enhancement coverage if you build elsewhere?
How quickly can you start rebuilding following a loss?
How much of my time will this take?
Property Damage Losses Commercial Claims Recovery Process
Life & Safety Issues
Mitigation of Damages
Establish A Preliminary Recovery Plan
Evaluation of Coverages
Valuation Of Damages, Claim Preparation, and Documentation
"Immediately, you and your experienced team of adjusters assumed control of preparing our claims. You visited our plants, learned our business methods, accumulated the necessary data, organized the information, submitted the claims to the insurance company and negotiated a settlement to our satisfaction. You and your team saved us time, aggravation and most importantly, money. Our company recognized its limitations and chose to defer to those with greater expertise in processing insurance claims."
COO - Missouri Fabricated Products
I want to thank you and your team for a job well done preparing our roof collapse claim! Even with an insurance policy that severely limited our coverage, you were able to work around many of the problems and obtained a far better settlement than the insurance company originally proposed.
Our mosque sustained roof damage due to the weight of snow and ice which lead to a partial structural collapse and interior damage. The claim sat dormant for nearly eight months until we retained Matrix. With your guidance and involvement, a repair estimate was prepared and submitted to the carrier, noting that both engineering reports captured the damage, but the carrier’s report did not accurately capture the cause of loss. Had we not retained Matrix, it is most likely the carrier would never have acknowledged coverage and we would have been required to pay for the necessary repairs with our own funds.
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Webster's lead definition of "collapse" seems so clear and straightforward as to preclude the possibility of such an event being debatable. Yet in the field of property insurance, few concepts have been as open to interpretation...