"Most importantly, Apartment & Condominium Concepts Unlimited, Inc. has recovered more insurance money for their clients through the efforts of Adjusters International than we ever would have been able to collect had we tried to adjust the claims ourselves through the Adjusters of the individual insurance carriers. The time which your personnel have spent with my Property Managers in dealing with very sensitive issues has been greatly appreciated."
David W. Phifer
Apartment & Condominium Concepts Unlimited - Denver, CO
You just suffered serious damage to your apartment complex and you are wondering what to do next.
You call your insurance company and wait for an adjuster to come out hoping that they will have your best interests at heart.
You moved from the asset side of your insurance company's ledger to the liability side of their ledger.
Knowing everything you possibly can about the "fine print" of your insurance policy before you have any substantive dialogue with your insurer is an absolute necessity. Know what you are covered for and how to claim it. What you say to your insurance company's adjuster and how you say it can make a dramatic difference in how much you get paid. The more you know, the better the results.
SettlementWe will negotiate the best possible settlement.
Peace of MindWe can help you get back to your lives, family, and business sooner.
AdministrationWe cover every part in preparing and settling your claim.
TeamA team of experts on your side.
Apartments Factors To Consider
When filing an apartment complex insurance claim, there are many factors that need to be taken into consideration. To help you navigate the process, we have put together several talking points for you to review. Having a full understanding of each of the below bullet points is crucial to documenting, filing, and successfully settling your insurance claim. If any of these questions give you pause, please feel free to reach out to us for a no-cost discussion about your claim.
Can tenants stay in the undamaged units? Liability issues may make this a dangerous idea.
Your loss of rents claim is more than just submitting lease agreements. Why?
Replacement properties. Lease purchase strategy. Is it good for you?
Is it always beneficial for your building/property to be considered a “total loss?” If not, why not?
Are relocation expenses for Section 8 Housing tenants covered?
Frequently insurance companies use independent building consultants to prepare bids.
Who are these consultants?
Who are they working for?
Do they only work for insurance companies? Why this should be a red flag.
What does Title 24 and handicap access mean to you and your claim?
If you place displaced tenants in undamaged units, how does it affect your rents claim?
Is there coinsurance in your policy?
If there is, what does it mean?
If there is, did your insurance adjuster tell you? If not, why not?
How is coinsurance calculated on replacement cost? On actual cash value?
Properly managing coinsurance can prevent disaster. Not properly managing coinsurance can put you out of business!
Asbestos and lead-containing materials can have a major impact on your claim. Are you aware of how to properly address these in order to avoid future liability issues?
Hazardous materials such as asbestos and lead can be expensive to address.
You want to make sure your insurance carrier does not cut corners when addressing this issue.
Does your policy pay for removal of your tenants’ personal property? Disposal of your tenants’ property? Storage of your tenants’ property?
Are your continuing property management fees covered?
Code Upgrade coverage is very important when rebuilding after a fire.
How does your coverage address code coverage?
Green building upgrades?
If your coverage is limited, is there anything you can do about it?
What is your broker or agent’s role?
Will he/she be adjusting the claim?
How many claims has he/she handled?
Will his/her role be active or passive?
What is his/her background in construction?
When faced with supporting your position or the insurance company’s, where will he/she stand?
Apartments Client References
In addition to the 5,000+ references on our list, here are some well-known names in the apartment complex community we have helped.
Insights for Your Industry® is our E-publication created to help specific industries protect their property. For example, our first three editions cover hoteliers and the issues related to property claims that are important to their business following a disaster. Articles are written from a policyholder’s perspective and include real-life examples as a comprehensive guide to improve disaster preparedness.
Adjusting Today® is a free resource from AI covering the most current insurance topics and critical issues affecting property damage and business interruption claims. It’s written by the leading insurance experts and from the policyholder’s perspective and includes real-life examples to provide insurance agents and brokers, risk managers, attorneys, business owners and other business professionals the context and knowledge to improve disaster preparedness.